DELIVERY, EXCHANGES & RETURNS
We ship from Madrid, Spain.
| AREA | DELIVERY DATES | SHIPPING COSTS |
|---|---|---|
| SPAIN - Peninsula | 24 - 48 hrs. Working days |
|
|
SPAIN - Canary Islands, Ceuta & Melilla, Balearic Islands EUROPE - Portugal |
2 - 5 Working days |
|
| EUROPE 1 - Germany, Belgium, France, Italy, Luxemburg, Monaco, Netherlands | 3 - 5 Working days |
|
| EUROPE 2 - Austria, Ireland | 3 - 5 Working days |
|
| EUROPE 3 - Bulgaria, Slovaquia, Slovenia, Greece, Hungary, Latvia, Lithuania, Romania | 3 - 5 Working days |
|
| EUROPE 4 - Cyprus, Malta, Croatia | 3 - 5 Working days |
|
| EUROPE 5 - Finland, Sweden, Czech Republic, Denmark, Poland | 3 - 5 Working days |
|
| EUROPE 6 - Liechtenstein, Switzerland, Norway, Andorra, Vatican City, San Marino, Greenland, Iceland | 3 - 5 Working days |
|
| EEUROPE 7 - Albania, Armenia, Bosnia & Herzegovina, Kosovo, Moldova, Montenegro, Serbia, Ukraine, Turkey | 3 - 5 Working days |
|
| UK - United Kingdom, Guernsey, Jersey, isle of Man, Isle of White, Gibraltar. | 3 - 5 Working days |
|
| AMERICAN CONTINENT | 5 - 7 Working days | 70€ |
| MIDDLE EAST | 5 - 7 Working days | 90€ |
Rest of the world
- We currently do not ship to countries not listed above.
- If you wish, you can ask us about the possibility of sending to other countries.
EXCHANGES & RETURNS POLICY
MIRTO offers exchanges and returns during the 30 days following the receipt of the purchase order. The exchange or return period may be extended during specific promotions.
There will be no charge for exchanges or returns if the product is taken by the customer to a Spanish Postal Office - Correos, (drop-off service is available in the peninsular national territory). Pick-up from home address carries additional costs according to costs your location.
Please, consider we can not accept exchange on underwear and face mask due to hygienic reasons. Neither the return of last items or OUTLET products (above 50% discount) could be accepted. All altered or personalized items cannot be returned or exchanged.
Refunds will be made in the form of the original payment. MIRTO is not responsible for damages that occur during care of an item such as dry cleaning and wear.